2007 April at a r b o r l a w

Archive for April, 2007

Is Homeshoring the New Offshoring?

0 Comments Published April 12th, 2007 in Business, Internet, News, Startups

I’m seeing several articles declaring “homeshoring” to be the new trend in business process outsourcing (BPO). According to Kristen Kizer, a director of customer care at DigitalBridge Communications, homeshoring attracts “more qualified agents, such as stay-at-home moms, idle retirees and college students.” The StartupNation article is here. Labor trends researcher IDC has seen steady 20% [...]

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Web 2.0 and The Quantity-Over-Quality Problem

0 Comments Published April 7th, 2007 in Courts, Internet, News

Let a Thousand Flowers Bloom
[Andrew Keen's forthcoming book, The Cult of the Amateur.] Reading this CNET commentator’s review of Andrew Keen’s upcoming book The Cult of the Amateur takes me back to a conversation with Ann Arbor venture capitalist Ron Reed in a Main Street restaurant in the dot-boom days, about the value of received [...]

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